Lifegate Outreach Centre (AKA Lifegate Church)
 
1. Your personal data – what is it?
Personal data relates to a living individual who can be identified from that data.  Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession. The processing of personal data is governed by the General Data Protection Regulation (the “GDPR”).
 
2. Who are we?
The Lifegate Outreach Centre is the data controller (contact details below).  This means it decides how your personal data is processed and for what purposes.
 
3. How do we process your personal data?
The Lifegate Outreach Centre complies with its obligations under the “GDPR” by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.
 
We use your personal data for the following purposes: -
• To enable us to provide a voluntary service for the benefit of the public in a particular geographical area as specified in our constitution;
• To administer membership records;
• To fundraise and promote the interests of the charity;
• To manage our employees and volunteers;
• To maintain our own accounts and records (including the processing of gift aid applications);
• To inform you of news, events, activities and services running at Lifegate Outreach Centre;
• To share your contact details with Lifegate Communities (our Arm’s Length Management Organisation that organises our Community Outreach Projects) where necessary so they can keep you informed about news related to our target outreach communities and events, activities and services that will be occurring and in which you may be interested.
 
4. What is the legal basis for processing your personal data?
• Explicit consent of the data subject so that we can keep you informed about news, events, activities and services. 
• Processing is necessary for carrying out legal obligations in relation to Gift Aid or under employment, social security or social protection law, or a collective agreement;
• Processing is carried out by a not-for-profit body with a religious aim provided: -
o the processing relates only to members or former members (or those who have regular contact with it in connection with that purpose); and
o there is no disclosure to a third party without consent.
 
5. Sharing your personal data
Your personal data will be treated as strictly confidential and will only be shared with other members of the church in order to carry out a service to other church members or for purposes connected with the church. We will only share your data with third parties outside of the Lifegate Outreach Centre with your consent. We do use trusted service providers who store or process data on our behalf under contract, such as the database and email providers for our mobile app (see section 10). They may only act on our instructions.

 
6. How long do we keep your personal data?
We keep data in accordance with the guidance of the “Keep or Bin: Care of Your Church Records” principles.
 
Specifically, we retain electoral roll data while it is still current; gift aid declarations and associated paperwork for up to 6 years after the calendar year to which they relate; and church registers (baptisms, marriages, funerals) permanently. For information sent through our mobile app, see section 10."

7. Your rights and your personal data  
Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data: -
• The right to request a copy of your personal data which the Lifegate Outreach Centre holds about you;
• The right to request that the Lifegate Outreach Centre corrects any personal data if it is found to be inaccurate or out of date;  
• The right to request your personal data is erased where it is no longer necessary for the Lifegate Outreach Centre to retain such data;
• The right to withdraw your consent to the processing at any time
• The right to request that the data controller provide the data subject with his/her personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable) [Only applies where the processing is based on consent or is necessary for the performance of a contract with the data subject and in either case the data controller processes the data by automated means].
• The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
• The right to object to the processing of personal data, (where applicable) [Only applies where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics]
• The right to lodge a complaint with the Information Commissioners Office.
 
8. Further processing
If we wish to use your personal data for a new purpose, not covered by this Data Protection Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.
 
9. Contact Details
To exercise all relevant rights, queries of complaints please in the first instance contact the Lifegate Outreach Centre Administrator at: info@lifegatecentre.org.

You can contact the Information Commissioners Office on 0303 123 1113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF.

10. Our mobile App

This section explains how the Lifegate Outreach Centre app ("the app") handles your information. The rest of this policy also applies.

What the app collects

You don't need an account to use the app, and most of it works without giving us any information. We only receive personal data when you choose to send it to us:

Join Us (new member and first-time visitor registration): your first and last name, email address and phone number; optionally your home address and the team you would like to serve in; and whether this is your first visit.
Prayer Requests: the text of your request. Your request may include information about your health or personal circumstances. We treat it as strictly confidential and only our prayer team sees it. We never publish prayer requests in the app or anywhere else.

What the app does not collect

No location, contacts, photos, camera or microphone access.

No advertising, analytics or tracking, and we never sell your data.
A few settings are kept only on your phone: your light or dark theme choice and which notifications you have read. These never leave your device and are removed if you uninstall the app.

Why we use it and our legal basis

Registrations: to welcome you, contact you about joining the church and the team you chose, and keep our membership records (see section 3).

Prayer requests: so our prayer team can pray for you.

We rely on the legal bases in section 4: processing by a not-for-profit body with a religious aim, and your consent, which you give when you submit the form. You can withdraw your consent at any time.

Who stores it?

Your submissions are stored by Supabase, a database provider, on servers in London, UK, under a data processing agreement. Supabase acts only on our instructions and cannot use your data for its own purposes. Information is encrypted while it travels between the app and the database, and only authorised church staff can view it. When you submit a form, a copy is emailed to the church office so staff can respond promptly. These emails are sent through Resend, an email delivery service that acts only on our instructions.

Videos and YouTube

Sermons and clips in the app are hosted on YouTube and play through YouTube's player. The app uses YouTube API Services. When you watch a video, YouTube (Google) may collect information as described in the Google Privacy Policy (https://policies.google.com/privacy). By watching videos in the app you agree to the YouTube Terms of Service (https://www.youtube.com/t/terms).

Links to other websites

Links for giving, our website, YouTube and Facebook open outside the app, and those sites' own privacy policies apply.

How long we keep it?

Prayer requests: deleted 12 months after we receive them.
Registrations: kept while you are in contact with the church and then handled under section 6. If you don't go on to join, we delete them after 12 months.

Children

The app is intended for people aged 13 and over. Please don't send a registration or prayer request on behalf of a child without the consent of their parent or guardian.

Deleting your data

You have the rights listed in section 7, including asking us to delete what you have sent through the app. Email info@lifegatecentre.org with the name and email address you used (for a prayer request, tell us roughly when you sent it) and we will delete it within one month.

This section was last updated on October 23 2026.